Our investment in technology demonstrates a commitment to innovation and adaptability, allowing for the development of client-centric solutions. Our clients benefit from customized programs and service support tailored to their specific needs.
We utilize Power BI to produce sophisticated data analysis and powerful analytics that better inform our decision making and claims management strategy. With our business intelligence tools, we convert raw claims data into actionable information. By understanding the driving factors behind claims, we help strategize advise on ways to reduce costs, through proactive claims management & effective cost control measures.
We provide our adjusters with the critical tools needed to deliver successful claims programs. These tools streamline the claims processing workflow, enhance accuracy, enable data analysis and fraud detection – all while making it faster and more efficient to manage and close claims.
Our claimant portal provides the injured worker a better experience, increased claims efficiency and improved return to work outcomes. The portal enables improved communication between the injured worker and claims or nursing staff by supporting multiple methods of communication including texting. It also allows for expedited paperwork to manage claims more efficiently and frees up adjusters to devote more of their valuable time to adjusting, minimizing time spent on administrative tasks.
Our proprietary claims management portal reduces the administrative burdens of claims handling. Our clients collaborate closely with their claims team to improve results and access real-time claims data, including claim reserves, payments, recoveries, supervisor direction, adjuster action plans, analytics dashboards and self-service loss reporting. Reports can be easily customized by a variety of filters and date ranges.
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