Let Us Be Your Partner

Navigating the complexities of unemployment management presents a formidable challenge for employers. Tight deadlines, restricted claim access, and a labyrinth of state-specific laws and regulations further complicate the landscape. At Charles Taylor, we offer a custom unemployment management solution designed to alleviate administrative burdens and lower costs for our clients. Our tailored approach ensures that businesses can confidently manage unemployment claims, benefit from expert guidance, and ultimately, optimize their operational efficiency.


Centralized System
Streamline your claims management with our real-time dashboard, offering instant insights, data trends, and tax savings for unmatched transparency. Simplify fraud protection and ensure accuracy with our robust reporting and alert systems.

Single Point of Management
Experience seamless collaboration through our single point of management model. Enjoy direct communication, custom solutions, and full accountability as your dedicated Account Executive oversees your claims from start to finish, including hearings, appeals, and managerial coaching.


Tax Management
Benefit from our proactive tax rate analysis to identify voluntary contributions and savings opportunities. We rigorously validate and audit charges affecting your unemployment rates to prevent misapplied charges and fraud, ensuring utmost accuracy.

Policy Review & Training
Empower your team with customized training in documentation best practices, the unemployment process, and strategic response planning. Our ongoing coaching and feedback enhance program performance, starting with a comprehensive policy review for a solid operational foundation.


98.23% Protested Claim Win Rate

92.57% Hearing Win Rate

2x Fee Guarantee Annually


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