Let Us Be Your Partner

Navigating the complexities of unemployment management presents a formidable challenge for employers. Tight deadlines, restricted claim access, and a labyrinth of state-specific laws and regulations further complicate the landscape. Charles Taylor offers customized unemployment management solutions designed to alleviate administrative burdens and lower costs for our clients. Our tailored approach ensures that businesses can confidently manage unemployment claims, benefit from expert guidance, and ultimately, optimize their operational efficiency.


Single Point of Management
Experience seamless collaboration through our single point of management model. Enjoy direct communication, custom solutions, and full accountability as your dedicated Account Executive drives the claims process from start to finish, including hearings, appeals and managerial coaching.

Centralized System
Our real-time dashboard streamlines unemployment claims management with instant insights, data trends, and tax savings for unmatched transparency. Simplify fraud protection and ensure accuracy with our robust reporting and alert systems.


Tax Management
Benefit from our proactive tax rate analysis to identify savings opportunities and evaluate rate reduction strategies. We rigorously validate and audit charges affecting your unemployment rates to prevent misapplied charges and fraud.

Policy Review & Training
We empower your team with best practices training, the unemployment process, and strategic response planning. Our ongoing coaching and feedback enhance program performance, starting with a comprehensive policy review for a solid operational foundation.


98% Protested Claim Win Rate

93% Hearing Win Rate

2x Fee Savings Guarantee


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