Partnership
For more than two decades, Charles Taylor has served as the claims solutions provider for one of Kentucky’s largest public-sector programs, supporting more than 600 county entities across emergency services, law enforcement, fiscal courts, and public health. This long-standing partnership is built on proactive strategy, collaborative defense coordination, and results that protect public resources.
The Liability Claim
A premises liability lawsuit was filed against a county medical facility after a claimant allegedly tripped over a bed while exiting the building and sustained injuries.
Despite demanding more than $1.2 million in damages, including punitive damages and compensation for pain and suffering, the claim presented significant questions around liability and the extent of the alleged injuries.
The Results
Charles Taylor worked with the client to evaluate the claim, review the claimant’s allegations, and question the validity and extent of the reported injuries. The team also raised concerns about the credibility of the claim and whether a reasonable person would have recognized and avoided the alleged hazard.
This approach led to a settlement of $20,000 at mediation, just a fraction of the $1.2 million originally demanded, protecting public funds and demonstrating the value of experienced claims handling.
Summary
This resolution demonstrates the value of having an experienced claims solutions provider that can navigate complex liability claims with strategic focus and disciplined advocacy. Achieving an outcome that reduced potential payout by more than 98% underscores Charles Taylor’s commitment to protecting public funds and supporting each client’s long-term risk strategy. Charles Taylor brings the experience, structure, and partnership needed to resolve challenging claims efficiently and deliver measurable results.
