Partnership
For over 20 years, Charles Taylor has delivered comprehensive claims services to one of Kentucky’s largest public-sector programs, supporting over 600 county entities including emergency services, law enforcement, and public health. This long-term partnership spans multiple lines of business and is built on strategic claims handling, collaboration, and consistent results.
Civil Rights Lawsuit
A civil rights lawsuit was filed against one of the client’s correctional facilities, involving allegations of inadequate medical care during incarceration that the claimant asserted led to lasting health issues. Despite alleging over $15 million in damages, including more than $900,000 in past medical costs, the claim presented substantial uncertainties around liability and the medical basis for long-term impairment.
The Results
Charles Taylor guided the litigation to resolution by evaluating the medical history, framing the long-term financial exposure, and recommending a structured settlement plan that balanced the claimant’s care needs with the client’s financial limits.
This strategy positioned the client for successful mediation, ultimately resolving the claim for $2.25 million, an 85% reduction from the original demand and 25% below the client’s authorized settlement authority.
Summary
This resolution demonstrates the value of having an experienced claims solutions provider that can manage high-stakes litigation with strategic focus and financial discipline. Achieving an outcome that reduced potential payout by 85% underscores Charles Taylor’s ongoing commitment to delivering tailored solutions that support each client’s long-term risk strategy. Charles Taylor brings the experience, structure, and partnership needed to resolve challenging claims with measurable results.
