Elizabeth Ruggles, a senior ADA (Americans with Disabilities Act) and accessibility consultant at Charles Taylor, brings nearly two decades of experience in architecture, property assessments, and disabled accessibility consulting. In her recent article on Claims Journal, she explains how ADA litigation has shifted and why claims professionals need to be paying attention.
Increasing Claims for the Americans with Disabilities Act
The landscape of ADA litigation is shifting rapidly and claims professionals are feeling the impact.
Once dominated by federal enforcement targeting major corporations, ADA claims are now increasingly driven by individual plaintiffs and small, fast-moving lawsuits. Independent retailers, landlords, and small business owners are facing rising legal exposure, with claims often settling quickly due to reputational risk and cost concerns.
The Trend in Digital ADA Lawsuits
A key trend is the rise of digital accessibility lawsuits, where non-compliant websites and mobile apps are triggering ADA claims. This shift gained momentum in the last few years, and digital infrastructure now represents one of the fastest-growing areas of risk.
Read the Full Article: https://www.claimsjournal.com/news/national/2025/03/31/329581.htm
