Partnership
For more than two decades, Charles Taylor has served as the claims solutions provider for one of Kentucky’s largest public-sector programs, supporting more than 600 county entities across local government operations, emergency services, public health, and law enforcement. This trusted relationship is built on collaborative strategy, disciplined execution, and outcomes that protect public resources.
The Liability Claim
A premises liability lawsuit was filed against the client after a claimant alleged injuries from stepping into an open water meter hatch located on public property. Although the lawsuit demanded close to $400,000 in damages for medical costs, pain and suffering, and lost income, the claim raised considerable uncertainty regarding both liability and the severity of the alleged harm.
The Results
Charles Taylor worked with the client to evaluate the claim and challenge the credibility of the allegations, including the extent of the reported injuries and whether a reasonable person would have recognized and avoided the alleged hazard. By identifying critical weaknesses in the claimant’s position and applying a focused litigation strategy, the team positioned the matter for efficient resolution.
The case settled at mediation for $26,000, a 93% reduction from the original demand, avoiding the cost and uncertainty of trial while protecting public funds and delivering a clear financial win for the client.
Summary
This case highlights the value of an experienced claims partner with the structure and strategic insight to minimize public-sector liability. Charles Taylor’s proactive guidance and collaborative approach contributed to a fast, favorable resolution that preserved public funds and reduced legal risk.
Charles Taylor remains committed to helping clients reduce exposure, streamline claims resolution, and protect long-term financial outcomes.
