Recognized as a Top 10 TPA
by Business Insurance
Customized Programs

We design workflows, protocols and service support around your risk profile, business needs and program goals.

  • Tailored Workflows
  • Client-Specific Protocols
  • Flexible Service Design
  • Scalable Program Support
  • Integrated Managed Care

Customized Programs
“Charles Taylor has given us a program that meets our needs. It’s made managing claims a lot less complicated.”

Director of Risk Management, Current Client

“Charles Taylor has given us a program that meets our needs. It’s made managing claims a lot less complicated.”
Consistent Delivery

Stable adjuster teams, clear instructions and proactive communication create continuity your team can count on.

  • 94% Adjuster Retention
  • Consistent Claim Handling
  • Custom Client Instructions
  • Proactive Communication Cadence
  • Clear Service Expectations
Consistent Delivery
Accountable Partnership

Transparent reporting, responsive support and regular reviews help keep your program visible, aligned and accountable.

  • 99% Client Retention
  • Timely Issue Resolution
  • Actionable Reporting Insights
  • Ongoing Program Reviews
  • Service Feedback & Follow-Up
Accountable Partnership

A TPA program Built for Your Business.

Contact Charles Taylor to discuss a customized claims management program aligned to your risks, service expectations and goals.

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