Nationwide claims management solutions supported by global resources, we handle claims 24/7 from first notification of loss to claim resolution, data analysis and all activities in-between. We combine the deep experience of our claims managers with advanced claims technology. Our clients benefit from our extensive experience across a wide range of insurance lines and industries.
We currently handle in excess of 3.6 million claims a year for our clients – delivering expertise that is suited to each organization and their particular risks & industry. Our programs and solutions are tailored for every client, focusing on achieving improved outcomes.
We are unique in our ability to provide the scale and experience of a global organization, with the flexibility and responsiveness of a local provider.
We recognize that companies often have unique and complicated risk exposures. So, when it comes to your program, we know how important it is to understand your business and identify your particular risks. Together, we will develop a tailored program specifically designed to reduce your risk exposure and your costs.
We utilize Power BI to produce sophisticated data analysis and powerful analytics that better inform our decision making and claims management strategy. With our business intelligence tools, we convert raw claims data into actionable information. By understanding the driving factors behind claims, we help strategize advise on ways to reduce costs, through proactive claims management & effective cost control measures.
Our proprietary claims management portal reduces the administrative burdens of claims handling. Our clients collaborate closely with their claims team to improve results and access real-time claims data, including claim reserves, payments, recoveries, supervisor direction, adjuster action plans, analytics dashboards and self-service loss reporting. Reports can be easily customized by a variety of filters and date ranges.
Our workers’ compensation programs are tailored to meet the individual needs of our clients while delivering care for their injured employees. Our technology driven solutions are delivered locally by a dedicated team of experienced professionals to produce outcomes that reduce our client’s bottom line.
With unsurpassed expertise, our team of adjusters cover all liability exposures for our clients. From a large complex loss to a long term TPA program, Charles Taylor is ready to assist employers and payors protect their brand and their business.
General Liability
Professional (E&O, D&O)
Business Interruption
Crisis Management
Product Recall
Specialized Risk
The Charles Taylor property and loss adjusting teams offer expertise in claims solutions for commercial and residential markets. In addition to third-party administration programs, we specialize in large & complex losses, middle market commercial property losses and catastrophic losses across the United States.
Charles Taylor is the leading third-party administrator for property and casualty services within the maritime sector, serving employers, vessel owners and insurers. We are the foremost experts in the Jones Act, P&I, marine employers’ liability, global ports and terminals, hull & machinery and passenger liability. We assist clients minimize risk while upholding a safe environment for their employees and crew. That’s our specialty.
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